Liberty Tax On-line Overview 2023

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Liberty Tax Online

You’ve in all probability seen the folks wearing Woman Liberty costumes, standing on sidewalks and pointing you towards Liberty Tax. The corporate has workplace areas throughout the nation and is maybe greatest identified for its in-person tax prep providers.

Nevertheless, like many brick-and-mortar suppliers, Liberty Tax acknowledges that many individuals actually simply need to have the ability to put together and file their taxes on-line — with out the trouble of going into an workplace. So for many who don’t like the concept of visiting an workplace at hand their taxes off to a professional, there are on-line plans and distant submitting choices too.

Right here’s what it’s essential to find out about submitting your taxes utilizing Liberty Tax.

Price – 7

Buyer Service – 7

Ease of Use – 7

Instruments & Assets – 7

Earlier 12 months Importing – 9

Cellular App Usability – 0


Should you do not require numerous hand-holding, utilizing Liberty Tax’s on-line service is perhaps a sensible choice. However one of many service’s greatest pluses is the flexibility to go to a Liberty Tax workplace for additional assist for those who discover DIY too tough.

Open an Account

What Is Liberty Tax?

Liberty Tax opened its first workplaces in america in 1998 and since then has turn into a fixture at tax time. There are greater than 3,000 branches within the U.S. and Canada.

Whilst you would possibly obtain good, cost-efficient service by making an in-person appointment, the truth is that the DIY tax software program supplied by Liberty Tax won’t be the best choice. The interface is clunkier than many different on-line tax prep packages.

A lot of the navigation is self-guided, so it’s not very intuitive for learners. Seasoned filers shouldn’t have an issue, though they could favor extra interesting software program.

Nevertheless, for those who’ve began your tax return on-line and develop pissed off with the expertise, you may switch your submitting course of to a Liberty Tax brick-and-mortar workplace for no additional charge.

Who Is Liberty Tax Good For?

For probably the most half, Liberty Tax’s on-line software program is greatest for many who are pretty assured filers and who don’t want numerous hand-holding. The service might be good for knowledgeable filers who know what they’re doing and simply need somewhat assist going by way of their taxes in an orderly trend — and don’t thoughts that they aren’t getting an incredible cut price.

On the similar time, since there aren’t numerous choices for submitting, for those who want some help however don’t desire a skilled to finish your returns for you, Liberty Tax isn’t best for you.

In lots of instances, different tax submitting software program is more likely to be a more sensible choice. For sophisticated taxes, TurboTax and H&R Block have higher help and choices in addition to higher customer support. Plus, with these corporations, you should purchase audit protection merchandise that aren’t accessible with Liberty Tax. For many who have easy taxes and need free choices, nearly each providing out there’s a better option — together with Money App Taxes, which is totally free at any degree.

Except you need to have the ability to go into an workplace for those who get caught, or for the double-check, there’s not a lot that Liberty Tax has to supply past what you may get for a greater deal elsewhere.

Liberty Tax On-line Options

Free Model

For easy tax returns solely

Import Perform
Small Enterprise Options
Investor Options
Audit Help Included
Refund Monitoring
Accuracy Assure Penalty and curiosity reimbursement
Submitting Help Stay Chat and Telephone: M–F 9A–5P Jap Time; Electronic mail

Liberty Tax Plans and Pricing

Liberty presents the next tiers of service for on-line plans: Primary, Deluxe, and Premium. All of those are lined by a Most Refund Assure and Accuracy Assure. Should you put together your taxes with Liberty Tax after which file with one other supplier, Liberty Tax will refund you for preparation charges for those who obtain a much bigger refund from the competitor. And if Liberty Tax’s providers trigger you to make an error, you’ll be reimbursed for any related penalty and preliminary curiosity expenses chances are you’ll be liable for.

It’s essential to notice that there isn’t any free on-line providing with Liberty Tax. So that you’ll must look elsewhere in case you have a quite simple state of affairs and wish to file your taxes free of charge.

On-line Providers


Federal return: $45.95

State return: $36.95

Should you’re claiming the usual deduction and you’ve got a W2, the Primary Liberty Tax on-line plan is perhaps best for you. This plan means that you can report taxable employment revenue of lower than $100,000 or unemployment revenue and helps Schedules A and B. It’s, you guessed it, primary.

This plan is good for college kids, particular person filers, and married {couples} with out youngsters.


Federal return: $65.95

State return: $36.95

In case your tax state of affairs is extra advanced otherwise you’re an investor, chances are you’ll want a step above Primary. The Deluxe on-line plan with Liberty Tax is designed for moderately-complicated returns that want to incorporate issues like itemized deductions and funding revenue. This plan additionally provides you entry to extra kinds together with Kind 1040 Schedule C for enterprise revenue or losses. And for those who personal a house, the Deluxe model is the way in which to go so you may deduct mortgage curiosity.

This plan is good for households, buyers, and householders.


Federal return: $85.95

State return: $36.95

The Premium on-line plan is really useful for folks with freelance, contract, or different kinds of self-employment revenue in addition to those that earn revenue from rental properties. With this plan, you may put together Schedule Ok-1 kinds and declare deductions for a wide range of enterprise bills. This plan additionally permits for taxable incomes over $100,000 whereas the opposite two don’t.

The Premium on-line plan is good for self-employed filers and facet hustlers, rental property homeowners, and high-income earners.

Skilled Preparation

Should you don’t wish to file your taxes your self, you may enlist the assistance of a Liberty Tax knowledgeable by both visiting a Liberty Tax workplace location close to you or importing your tax paperwork to permit knowledgeable to file for you remotely. From there, all you do is reply questions as wanted. 

Liberty Tax states its workplaces and tax software program will present probably the most correct return and the most important attainable refund you might be entitled to obtain. This service is backed by an Accuracy Assure that ensures if there may be an error within the preparation of your return that ends in penalties or curiosity, then you’ll be reimbursed for the related penalty and any preliminary curiosity.

Liberty Tax additionally presents Audit Help to individuals who have their taxes ready by a professional in a neighborhood workplace. Should you obtain an IRS audit, an knowledgeable will include you to the audit to assist clarify the main points of your return. This service, together with any potential expenses, might differ relying in your state of affairs and placement – and isn’t readily marketed by the corporate – however might price greater than on-line submitting plans.

How To Select a Product

Should you’re planning to go along with Liberty Tax this tax season, resolve first whether or not you wish to file for your self or pay somebody to do it for you. Not like different platforms equivalent to TurboTax, you gained’t have an in-between choice that mixes DIY submitting with skilled assist for extra help at a greater worth. 

Choose a web-based plan primarily based in your tax state of affairs. In case your taxes are easy and also you’ll be utilizing Kind 1040, Primary will lower it and prevent cash. Should you make investments and/or personal a house, select Deluxe. And in case you have freelance and/or rental property revenue, select Premium.

Refund Choices

There aren’t any actually stand-out tax refund choices with Liberty Tax on-line tax prep software program. You’ll have entry to the requirements:

  • Direct deposit
  • Paper verify
  • Netspend® Liberty Tax® Pay as you go Mastercard®
  • Refund Switch through verify, direct deposits, or Netspend® Liberty Tax® Pay as you go Mastercard®

You too can get an advance mortgage in your tax refund, however we don’t advocate these resulting from their very excessive APRs and charges.

How To Signal Up

The preliminary kind for signing up with Liberty Tax is somewhat longer than with different providers. You present your title, e mail deal with and cellphone quantity, in addition to a password and safety questions, multi function kind.

Like different tax packages, it’s a must to use a verification code to complete the setup. Liberty Tax emails your code, and when you enter it, you may choose the choice that means that you can begin a brand new return. You possibly can import from a competitor by selecting who ready your taxes or add recordsdata out of your pc.

As soon as that’s performed, you may transfer ahead and begin verifying data and filling in the remainder of the kinds.


It’s a pleasant contact you could import your 1040 from the earlier 12 months. Moreover, there’s an incredible characteristic that seamlessly palms your tax return off to a neighborhood Liberty Tax workplace for those who resolve that you just want in-person assist.

Cellular Accessibility

Liberty Tax mobile app example screens

The Liberty Tax cellular app is very simple in comparison with the competitors. You should utilize it to add your tax paperwork, get assist from consultants, and verify your return standing, however there’s not a lot you are able to do out of your cellphone past that. 

This app doesn’t have as many calculators, sources, and discovery inquiries to uncover tax benefits as different suppliers, but it surely has performance going for it. It’ll get the job performed for those who’re set on utilizing your cellphone somewhat than the net platform.

Buyer Service

There are a variety of useful articles explaining tax ideas, and you’ll entry FAQs from the net tax prep interface. For probably the most half, these are useful, though they aren’t supplied as a part of the stream once you’re filling out the shape.

For customer support or tech help, you may ship an e mail or chat with a consultant by way of the webiste. You too can go into a neighborhood workplace to get help. There’s additionally a cellphone line for normal questions, and the quantity for that’s 800-790-3863.

Professionals & Cons


  • Elective in-person submitting. Those that respect hands-on assist could make an appointment with a Liberty Tax professional to get their return filed.
  • Ensures. Accuracy Assure applies whether or not you’re submitting your self or having knowledgeable do it for you.


  • Larger costs. Liberty Tax on-line tax submitting plans price extra, in some instances considerably, than many different suppliers. 
  • No free model. Many DIY tax software program platforms provide a free model for these with the best returns.
  • No software program downloads. Solely on-line plans and full preparation providers can be found with Liberty Tax.
  • Lack of transparency. Liberty Tax doesn’t clearly promote pricing for its full preparation providers, digital or in-person.
  • Lack of options. In comparison with extra feature-rich suppliers like H&R Block and TurboTax, Liberty Tax provides customers little in the way in which of instruments and sources.